Special Notes:
Official Identification: All visitors must present the exact official ID used at the time of booking when entering.
Attire Recommendations: We suggest wearing comfortable, breathable and modest attire—especially if you plan to visit nearby basilicas. Please note that admission will be denied to those with covered faces.
Closures: High tides in Venice can delay entry to Doge’s Palace, suspending pre-reserved priority access by the palace administration, especially around October, November, and December.
Bag Restrictions: No large backpacks or luggage are allowed.
Mobility Restrictions: The tour involves light walking, and while the terrain is mostly flat, it may not be suitable for those with mobility challenges. Kindly note there are stairs and narrow passages that may be difficult to climb for people with mobility impairment.
Photography restrictions: While photography is permitted in most areas, flash photography and tripods are not allowed. Be mindful of the rules to avoid disruptions.
Cancelation Policy: Guests may cancel their tour up to 24 hours before the scheduled start time to receive a full refund. Cancellations made less than 24 hours before the tour will not be eligible for a refund.